Revamping Configuration Management for Enhanced Security and Windows 10 Adoption

Case Study

Problem

A leading sports and outdoor equipment retailer sought to upgrade their Configuration Management Technology stack to bolster workstation and server patching security. Additionally, they aimed to enhance readiness for Windows 10 adoption.

Proposed Solution

To address the client’s requirements for improved security patching, Windows 10 support, and enhanced Windows Server efficiencies with reduced Total Cost of Ownership (TCO), People Tech was engaged. The solution involved replacing the existing LANDESK system with a full production deployment of Microsoft System Center Configuration Manager (SCCM). The engagement proceeded through several phases, ensuring compliance with regulatory and business needs:

Planning & Design of the System Center Configuration Manager (SCCM) Core Infrastructure
Implementation of the SCCM Core Infrastructure as per the design and documentation
Implementation of the SCCM Components and Features outlined in the Project Technology Feature Mapping scope section:

Operating System Deployment
Software Metering
Security Patching
Internet-Based Client Management (requiring PKI)
Software Distribution
Software Packaging
Managed Settings
Asset Intelligence

Production Rollout, covering approximately 90% of the ~6,250 Agents and 90% of the 200 physical sites requiring SCCM infrastructure
In addition, People Tech developed a comprehensive Administrator and Operator handbook, providing the client with a turnkey solution.

Result

The implementation of Microsoft System Center Configuration Manager (SCCM) brought significant improvements to the client’s Configuration Management Technology stack. The solution enabled robust security patching, streamlined Windows 10 adoption, and enhanced efficiency in Windows Server operations. With the new SCCM infrastructure, the client experienced increased readiness and improved preparations for their Windows 10 transition. Furthermore, the solution offered a lower Total Cost of Ownership (TCO) compared to the previous system.

Conclusion

By partnering with People Tech and leveraging Microsoft System Center Configuration Manager (SCCM), the leading sports and outdoor equipment retailer, they successfully modernized their Configuration Management Technology stack. The deployment of SCCM enabled them to enhance security, optimize workstation and server patching, and effectively prepare for Windows 10 adoption. With a comprehensive turnkey solution and a robust infrastructure in place, the client experienced improved readiness, streamlined operations, and reduced costs.